Real-time Messaging

Market Your Brand on Social Media With Real-Time Messaging and Data Feature

Real-time marketing is the key to your brand’s success on social media by increasing the reach of your brand on social media statistics. With the Real-Time Messaging tool and social media scheduler, you may collect social media data such as messages, social media comments, and mentions and reply to customer questions on social platforms for customer success.

Social Media Marketing With Real-Time Messaging

Interact with your customers of multiple social media platforms such as Facebook messenger, Twitter messaging system, and other such social media messaging platforms on a single social platform and improve real-time social media marketing of your brand with real-time messaging features for better ROI. Deep dive into consumer insights and respond to customers across different social media platforms in real-time. Interact with your customers across various social media platforms, such as Facebook Messenger, Twitter Messaging System, and other similar social media messaging platforms, through a single social platform. Improve real-time social media marketing of your brand with real-time messaging features for better ROI. Deep dive into consumer insights and communicate with customers in real-time across many social media platforms.

1. Integrate Brand Equity on Social Platforms to Improve Real-Time Marketing

Connect your brand social media business pages on Facebook, Instagram, Twitter, and LinkedIn to BrandEquity.ai and get real time messages from your customer on a single platform by using the concept of contact center integration. Respond to your social customers to improve the social customer care for customer success and real time marketing of your brand for better results and ROI.

2. Improve Real-Time Social Media Marketing by Posting Comments and responding with Real-Time Messages

After connecting your social media accounts such as Facebook, Instagram, Twitter, and LinkedIn to our system, you can access all the social media comments and messages from customers and respond to them from a single social platform. Improve the Social strategy of the brand through real time messaging features by responding to your customers through real time comments and messages.

3. Make stable Connections with Enterprise Users through Real-Time Messaging

Interact with enterprise users to stay well communicated across all your social media networks within the system. With our user-friendly, all-in-one social media platform solution, you can access essential social customer information and give vital social customer care to develop long-lasting relationships with your consumers and increase visibility for customer success.

4. Manage Activity Log of your Social Media Brand and Measure the Social Impact On Customer

Manage and pull all the reports that provide consumer insights to measure the impact on efficiency and quality of your customer care. BrandEquity.ai maintains a social media activity log of your interaction with social customers, highlighting the respondent from your team to help you in the internal team audit.

More to offer from Brand Equity

brand monitoring

Brand Monitoring

customer profiling

Customer Profiling

social media analytics

Deep Analytics

social publishing

Mobile App

Social Publishing

Why Brand Equity

FEATURES BRAND EQUITY OTHERS
Social Profiles – Facebook , Twitter , Instagram , Linkedin
Users
Dashboards
Owned page listening
3rd party listening
Analytics driven news feed
Customer profiling
Sentiment analysis
Intent analysis
Custom Intents
Custom Hashtags
Custom Keywords
Summary Reports
Detailed Reports
Realtime communication
Audit Log
Call center integration (Avay / Asterik/ Salesforce/ Zendesk)

Improve Your Customer Care and win competitions
against your competitors with Brand Equity's Real-Time Messaging Feature

brand monitoring